Privacy Policy

Last updated: March 20, 2026

This Privacy Policy explains how Clear Vision Technologies (CVT) collects, uses, stores, and protects your information when you visit or make a purchase through cvt.ae.

By using this website, creating an account, contacting us, or placing an order, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Clear Vision Technologies (CVT) operates the website CVT.ae and provides professional inspection, thermal imaging, and optical technology products and related services.

For privacy-related questions, you may contact us at:
[email protected]

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

place an order
create an account
submit a contact or inquiry form
request support, warranty service, or a return
subscribe to updates or promotional communications

The personal information we may collect includes:

full name
email address
phone number
billing and shipping address
order details and transaction-related information
information you provide in messages, forms, or support requests

We may also collect technical and usage information automatically, such as:

IP address
browser type
device type
pages visited
time spent on the website
referring website or source
basic diagnostic and analytics data

3. Accounts

If account registration is available on our website, you may choose to create an account to access order-related features and manage your information more easily.

You are responsible for maintaining the confidentiality of your account credentials and for the accuracy of the information you provide.

4. How We Use Your Information

We use your information for purposes including:

processing and fulfilling orders
providing customer service and technical support
responding to inquiries, warranty requests, and return requests
managing your account, where applicable
sending order confirmations, shipping updates, and service-related communications
improving our website, product offering, and customer experience
monitoring website performance, usage trends, and security
complying with legal, tax, accounting, and regulatory obligations
sending promotional or marketing communications where permitted, unless you opt out

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and support website performance.

These technologies may help us:

keep the website functioning properly
remember user preferences
understand how visitors use the site
improve user experience and marketing effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

6. How We Share Information

We do not sell your personal information.

We may share your information only where necessary with trusted third parties, such as:

payment processors
shipping, courier, or logistics providers
website hosting, analytics, and technical service providers
manufacturers or suppliers, where needed for warranty, support, or fulfillment
professional advisers or authorities where required by law

We may also disclose information if required to comply with legal obligations, protect our rights, investigate fraud or misuse, or respond to lawful requests by public authorities.

7. International Data Handling

Because some products, systems, or service providers may operate internationally, your information may be processed or stored outside your country of residence.

Where this happens, we take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, account administration, warranty support, returns handling, legal compliance, dispute resolution, and enforcement of our policies.

Some information may be retained longer where required by law or where we have a legitimate business reason to do so.

9. Your Rights

Subject to applicable law, you may request to:

access the personal information we hold about you
correct inaccurate or incomplete information
request deletion of your personal information
opt out of promotional communications

If you have an account on our website, you may be able to update certain account information directly through your account area.

For access, correction, or deletion requests, please contact us at [email protected].

Please note that we may retain certain data where required for legal, tax, security, fraud-prevention, order, warranty, or record-keeping purposes.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those third parties. We recommend reviewing their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
[email protected]